Returns & Exchanges

At Boka, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe is as effortless as wearing our collection.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Place your unworn items back in their original packaging and attach the prepaid shipping label provided via email.

3

Drop Off Your Shipment

Hand your package to the designated carrier or drop it off at any authorized shipping location nearby.

4

Receive Your Refund

Once our team inspects your returned items, we will process your refund or ship your new exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing